WELCOME
Learn About Me
My name is Seham. My passion for traveling and meeting new people led me to study Hospitality & Tourism Management. I hope to continue traveling around the world and learning about different cultures and places. Take a moment to look around and enjoy pictures I have taken.
Personal Statement
MY AMBITIONS
A competent, driven, and experienced individual with strengths including the following: exceptional customer service, excellent written and verbal communication, strong interpersonal skills making it easy to work well with others—employers, colleagues, and customers, can-do positive attitude and personality that is maintained even amidst difficult situations.
Looking for a career advancement opportunity with a company that provides challenge and allows further development in the hospitality and tourism industry.
About Seham Dalia Handoush
Living and working in San Francisco, I have had the opportunity to learn so much in my field. I have been trained by a number of industry professionals leading to different experiences that have shaped my view of this incredible field. I am looking for new challenges and hope to venture further down my chosen career path, particularly in the events sector. Please get in touch to learn more.
Professional History
MY ROLES & RESPONSIBILITIES
The following is a list of my experiences as a professional in my field. Here you will find a showcase of these roles. They were all unique and contributed to both my personal and professional development. In addition to these positions are a few achievements you can read about below. References or additional information are available upon request.
PROGRAM COORDINATOR, LINKEDIN
JANUARY 2019 - CURRENT
• Assist with all aspects of event coordinating of Marketing’s first global leadership summit
• Streamline new hire onboarding process for all lines of business (LOB)
• Track registration and hotel logistics for monthly new hire onboardings across all LOB domestically and internationally • Plan and coordinate meetings, trainings, events, and off-sites for all LOB
• Create and manage instructor-led training modules in learning management software to track attendance
• Organize email alias for calendaring and coordinating purposes
• Manage invoicing for all LOB
EVENT COORDINATOR, 7 STARS HOLISTIC HEALING CENTER
OCTOBER 2018 - DECEMBER 2018
• Planned and executed events, meetings and educational workshops that increased sales by 30%
• Provided administrative support to the Executive Team
EVENT TECHNOLOGY COORDINATOR, STREAMLINEVENTS, INC.
NOVEMBER 2017 - SEPTEMBER 2018
Managed event strategy, research, vendor management, logistics planning, on-site execution, and program reconciliation
Main point of contact for event attendees and of technology tools for events (iPads, second screens, etc)
Managed and exceeded projected goal of Corporate Social Responsibility event by 20%
Redlined multiple contracts (average 15) for multiple programs (average 10) simultaneously throughout the month
HOSPITALITY MANAGEMENT INTERN, BON APPETIT @ GOOGLE
JUNE 2017 - SEPTEMBER 2017
Manager-in-training overseeing Cafe, employees, and invoices
Gained the ability to adapt to fast-changing schedules, high-pressure settings and rapidly shifting priorities
SALES & MARKETING INTERN, RIVER TERRACE INN
SEPTEMBER 2016 - DECEMBER 2016
Coordinated schedules and led venue tours 40% of the time; cross trained in other departments like Front Desk
Managed business interactions with clients and industry contacts at events like trade shows
WEDDING PLANNING INTERN, HONEY & TWINE WEDDINGS & EVENTS
MARCH 2016 - AUGUST 2016
Assisted all stages of wedding preparation
FRONT DESK HOST, GALLERIA PARK HOTEL
SEPTEMBER 2015 - SEPTEMBER 2016
Addressed customer concerns in-house, over the phone, online, including checking in and out
Volunteer Work, Achievements, & Skills
VOLUNTEER EXPERIENCE
DRIVE LEADER, FAMILY GIVING TREE
Coordinated, led, and exceeded back-to-school backpack drive for internal company’s annual CSR event
Featured drive leader on company website and most social media platforms
ENGLISH INSTRUCTOR, AMIDEAST
Taught English at the local United Nation’s Relief and Works Agency School for refugee children
AWARDS & ACHIEVEMENTS
A VALUABLE SKILL
• Graduated college with Cum Laude
• College Honor Roll: Spring 2014 and Spring 2015
• Successfully met Senior Project fundraising goal for the non-profit MECA in Berkeley, CA
• National Winner of Scholastic, Inc’s “The Tales of Beedle the Bard” Writing Contest (1 of 5)
ADDITIONAL SKILLS
AN EXPERT
Microsoft Office and Word, Google Docs and Forms, PowerPoint, Excel, Keynote, WordPress, Imanami GroupID, Workday, MindTickle, Cvent, Opera, Mobius, TimeCrunch, Timeline Genius, and Social Media proficient
Working knowledge of event planning tools including Adobe PDF, Delphi, Voice Agent, etouches, RainFocus, and Teamwork
Educational Experience
WHAT I’VE LEARNED
From the start, my bicultural status has meant standing with each foot in a different world. Rather than be conflicted by the disparity, I have always managed to see the human similarities we all share and the beauty of distinctions that can be traced to neutral factors like geography. I feel at home in the world. Whether traveling myself or hosting travelers and accommodating their needs, I love the hospitality industry. Knowing this early on allowed me to pursue an education and work opportunities necessary for success in this field.
B.S. HOSPITALITY & TOURISM MANAGEMENT, SAN FRANCISCO STATE UNIVERSITY
AUGUST 2013 - MAY 2017
MINOR BUSINESS ADMINISTRATION, SAN FRANCISCO STATE UNIVERSITY
AUGUST 2013 - MAY 2017
"I haven't been everywhere, but it's on my list."